Privacy Policy

Last Updated: August 20, 2025

The Sillage Collection, LLC (“TSC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products and services.

By using our site, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing/shipping address, payment details.

  • Account Information: Login credentials if you create an account.

  • Order Information: Purchase history and preferences.

  • Technical Information: IP address, browser type, cookies, and usage data to improve site performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your purchases, shipping, and customer support inquiries.

  • Send promotional offers, newsletters, or updates (you may opt out anytime).

  • Improve our website, products, and services.

  • Comply with legal or regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with trusted third parties only when necessary to:

  • Process payments (e.g., payment processors).

  • Ship orders (e.g., carriers, fulfillment partners).

  • Provide technical or marketing support (e.g., email service providers).

  • Comply with legal obligations if required by law or government authorities.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience.

  • Track site usage and improve performance.

  • Deliver relevant marketing and ads.
    You may disable cookies in your browser settings, but certain site functions may not work properly.

5. Data Security

We take reasonable precautions to protect your personal information through encryption, secure servers, and limited access. However, no method of transmission over the internet or storage system is 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications.

  • Request a copy of the data we hold about you.

  • Withdraw consent for data collection (where applicable).

To exercise these rights, contact us at support@thesillagecollection.com.

7. Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from children.

8. International Customers

If you are accessing our website from outside the United States, please note that your data will be transferred to and processed in the U.S., where data protection laws may differ from your country.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:
📧 support@thesillagecollection.com